The Business of Telecom is undergoing period of dramatic changes. Opening up of market to competition/privatisation and concurrent globalisation has led to fast deployment of service portfolios to market needs at competitive prices. The technology is so fast changing that what was yesterday advanced technology is today a commodity. This has changed the industry outlook from technology driven to market driven. Convergence of Voice and Data in Telecom Networks as well as Convergence of Telecom with Consumer Electronics has opened up the need for trained manpower. The convergence has led the technology providers to shift from Proprietary to Open Systems. This has further led to opening up of opportunities for equipment manufacturers, suppliers, and service providers and thus increased the need of trained managers to manage these services.